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ConsentXConsentX is a DSAR management platform that helps privacy teams receive, verify, assign, track, respond to, and document Data Subject Access Requests (DSARs) and privacy grievances from one centralized workspace.
ConsentX provides centralized DSAR management software for receiving, verifying, assigning, tracking, responding to, and documenting Data Subject Access Requests and privacy grievances.
Centralize request management, automate workflows, maintain deadlines, collaborate across teams, and keep a complete evidence trail for every case, with consent records and audit evidence stored alongside each request.
A Data Subject Access Request (DSAR) is a request made by an individual to exercise privacy rights relating to their personal data. Our guide to handling data subject access requests walks through a 30-day response.
Depending on the applicable privacy framework, individuals may have rights such as:
Managing these requests manually through email, spreadsheets, and disconnected systems can make it difficult to maintain visibility and consistent response processes. ConsentX provides a centralized workflow for managing privacy requests from intake through resolution, and the xScan-AI privacy scanner helps map what a site collects when a request needs investigating. Opt-out rights that arrive as an automated browser signal are handled by Global Privacy Control.
Privacy grievances allow individuals to raise concerns about how their personal data is collected, used, stored, shared, or otherwise processed.
ConsentX helps organizations create a structured process for receiving and managing these concerns, as part of the wider ConsentX Consent Management Platform.
Track each grievance from submission to resolution, while maintaining the relevant communication, actions, documents, and case history.
Capture DSARs and privacy grievances through configured intake channels.
Verify the requester and identify the request type, applicable privacy right, jurisdiction, and priority.
Route the request to the appropriate team, investigate the relevant data, and prepare the response.
Record communications, actions, decisions, and resolution details for an audit-ready case history.
A structured DSAR workflow helps privacy teams manage every data subject request from intake and identity verification through resolution and audit-ready documentation.
Capture DSARs and privacy grievances through configured intake channels.
Verify the requester's identity using your organization's configured verification process before processing sensitive information.
Identify the type of request, applicable privacy right, jurisdiction, priority, and responsible team.
Route the request to the appropriate privacy, legal, security, HR, customer support, or data team.
Manage privacy requests from a single workspace instead of scattered email threads and spreadsheets.
Capture requests through configurable forms and intake channels.
Support verification workflows before sensitive personal information is disclosed.
Categorize requests by privacy right, jurisdiction, request type, priority, and status.
ConsentX helps privacy teams centralize DSAR management, improve request visibility, track deadlines, and maintain audit-ready evidence.
Manage DSARs and grievances from one structured workspace.
Route requests to privacy, legal, IT, security, HR, and customer support teams.
Maintain communications, actions, decisions, documents, and resolution details.
Use configurable stages, approvals, reminders, and response processes.
Centralize DSARs, track privacy request deadlines, collaborate across teams, and maintain audit-ready case records with ConsentX.
ConsentX provides technology for privacy request and grievance management. Specific legal rights, timelines, exemptions, and response obligations depend on the applicable jurisdiction and circumstances of each request.