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Data rights

DSAR & grievance intake

Handle data requests before the deadline.

In short
ConsentX includes a full data subject access request and grievance workflow: seven request types, email verification, statutory SLA timers (GDPR 30 days, CCPA 45 days), overdue alerts and a fulfillment pipeline. Visitors can submit from the banner, and your team works requests to closure in one place.
7
request types
30/45
day SLA timers
alerts
before overdue

The problem

DSARs arrive by email, get lost in inboxes, and blow past statutory deadlines. Proving you handled them on time is a scramble.

With ConsentX

Every request lands in one workflow with a verified identity and a running SLA clock. Your team closes them on time, with a record to show for it.

How it works

01

Visitor submits

A request comes in from the banner or a public form, with email verification.

02

SLA timer starts

ConsentX tracks the statutory deadline and flags requests before they go overdue.

03

Fulfill and close

Your team moves the request through the workflow and records the outcome.

What you get

  • Seven request types (access, erasure, portability and more)
  • Email verification on every request
  • GDPR 30-day and CCPA 45-day SLA timers
  • Overdue alerts and fulfillment workflow

Where teams use it

  • A privacy team drowning in email DSARs
  • A company that must prove on-time handling in an audit
  • A site that wants a self-serve rights request intake

Helps you meet

Try DSAR & grievance intake free

Install in minutes. Free plan, no credit card.

Frequently asked questions

Which request types are supported?+

Access, deletion or erasure, correction, portability, opt-out, restriction and general grievance, with verification on each.

How do deadlines work?+

Each request starts an SLA timer tuned to the jurisdiction, with alerts before it becomes overdue.

Can visitors submit from the banner?+

Yes. The banner can open a verified request form, and requests flow straight into the workflow.